Donut shop4.8· 443 reviews

Old Soul Donut Company

Jacksonville, Florida

Discover Old Soul Donut Company in Jacksonville, FL—famous for delicious cronuts, apple fritters, cinnamon rolls, and more. Enjoy a friendly atmosphere and fresh, unique donuts like samoa, maple, and apple cider. Visit us at 11230 New Berlin Rd or call +1 904-647-9112!

Guest rating
4.8/ 5
Reviews
443
Category
Donut shop
City
Jacksonville
Usual hours
6:30 AM-12:30 PM

About Old Soul Donut Company

I line up for fresh donuts, coffee, and breakfast plates at Old Soul Donut Company in Jacksonville. This spot sits on New Berlin Rd and serves a mix of donuts, espresso drinks, sandwiches, and snack-bar breakfast picks. Regulars come for homemade treats that feel warm and familiar.

The menu brings in glazed donuts, apple fritters, cronuts, cinnamon rolls, kolaches, and breakfast sandwiches. I also see croissant sandwiches and hash browns in the mix from customer notes. People stop by for a quick morning start and a sweets-first breakfast that feels local.

Old Soul Donut Company feels like a neighborhood doughnut stop with a loyal crowd. I find it at 11230 New Berlin Rd in Jacksonville, where it serves as a donut shop, coffee shop, espresso bar, breakfast restaurant, sandwich shop, and snack bar. The focus stays on fresh, homemade food and a morning menu that keeps people coming back. Many locals call it a hidden gem, and the praise points straight to the donuts.

The donut case gets a lot of love, and the reviews point to strong hits across the board. Glazed donuts, apple fritters, cronuts, chocolate frosted donuts, maple donuts, samoa donuts, sour cream donuts, and apple cider donuts all come up in customer talk. People also mention cinnamon rolls and cinnamon swirl buns as part of the draw. I also see comments about donuts that are not too sweet, which matters for guests who want balance.

Food runs beyond sweets, so the place works for a fuller breakfast stop too. Guests mention kolaches, breakfast in a pita, bacon, egg & cheese in a pita, croissant sandwiches, and breakfast sandwiches. One review calls the breakfast in a pita simple but amazing, which says a lot about the style here. Hash browns also show up in the keyword list, so the menu leans into classic morning comfort.

The mood feels friendly and easy to settle into, with service that stands out in the reviews. Guests single out helpful staff and a hospitable feel, and the place has the kind of charm that turns first-timers into repeat visitors. It fits the Jacksonville food scene as a spot worth the drive, not just a quick stop. There is even a little cult energy around the cronuts, and the community vibe feels plain and proud: support local, repeat.

What guests say about Old Soul Donut Company

Guests often praise

  • The glazed donuts, which some guests call melt-in-your-mouth and balanced in sweetness.
  • The apple fritter, praised for its crisp edge and strong flavor.
  • The cronuts, which get major hype from repeat visitors.
  • The breakfast in a pita and other breakfast sandwiches, which guests call simple and satisfying.
  • The friendly staff, with specific praise for helpful and hospitable service.
  • The fresh, homemade feel, which keeps regulars coming back.

Worth knowing

  • Kolaches can sell out fast, and one guest found them unavailable on multiple weekend mornings.
  • Popular items may run out early, which can limit choices later in the morning.

Best for

  • Donut fans, and the glazed, apple fritter, and cronut lineup suits them.
  • Breakfast seekers, and the pita, croissant sandwiches, and kolaches suit them.
  • People who like local spots, and the friendly, hidden-gem feel suits them.
  • Early morning visitors, and the opening hours suit a first stop of the day.

What Visitors Say About Their Experience

Visitors praise the donuts first, and the praise sounds personal. They describe the glazed donuts as soft, light, and balanced, with a taste that lands close to classic bakery comfort. The apple fritter gets equal respect for its crunch and structure. People who do not want a heavy sugar hit also say the sweets feel just right.

The food earns strong notes too, especially the breakfast items. Guests like the breakfast in a pita, croissant sandwiches, and the kolache when it is in stock. Reviews call the food simple, amazing, and delicious, which tells me the kitchen keeps things clear and direct. The range lets visitors choose between a sweet box and a fuller breakfast plate.

Service gets warm praise across the reviews. Staff members are described as helpful, hospitable, and ready with answers, and that tone shapes the whole stop. That kind of service matters when the menu has many choices and some items sell out. It gives the place a neighborly feel that fits the name and the vibe.

The atmosphere reads as friendly and local, with a hidden-gem mood that people want to share. Guests act like they have found a spot worth the drive, and they keep coming back for another round. The reviews also give the place strong marks for value, especially when compared with the quality of the donuts and breakfast food. It feels like a place where the morning starts with a box, a coffee, and a small burst of joy.

Overall, visitors leave with a clear sense that Old Soul Donut Company has range, charm, and a loyal crowd. The food draws people in, and the staff gives the visit a personal touch. The donut lineup keeps the place memorable, while the breakfast options widen the appeal. It is the kind of stop that turns into a habit fast.

Top picks at Old Soul Donut Company

The drinks and bites guests photograph and come back for.

View Full Menu
  • Apple Fritter

    Apple Fritter

  • Glazed Donuts 1 Dozen

    Glazed Donuts 1 Dozen

  • Doughnut

    Doughnut

  • Croutons a Combination of Croissant and Donut

    Croutons a Combination of Croissant and Donut

  • Pigs in a Blanket

    Pigs in a Blanket

  • Apple Fritter Cinnamon Twist and Cronut

    Apple Fritter Cinnamon Twist and Cronut

  • Glazed Fritter

    Glazed Fritter

  • Photo 8

    Photo 8

Access and amenities at Old Soul Donut Company

What Old Soul Donut Company lists on its Google profile.

Accessibility

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet

Opening hours

When Old Soul Donut Company is open during the week.

Opening hours
Monday6:30 AM-12:30 PM
Tuesday6:30 AM-12:30 PM
Wednesday6:30 AM-12:30 PM
Thursday6:30 AM-12:30 PM
Friday6:30 AM-12:30 PM
Saturday7:30 AM-12:30 PM
Sunday7:30 AM-12:30 PM
Call for information+1 904-647-9112
ContactWhatsApp

Hours can change on holidays. Call ahead to be sure.

Planning Your Visit

Old Soul Donut Company opens early, which suits breakfast runs. Monday through Friday hours start at 6:30 AM, and Saturday and Sunday open at 7:30 AM. All days close at 12:30 PM, so this is a breakfast-only stop. I would plan for the first part of the morning if you want the full lineup.

Reviews point to weekend mornings as a busy time, and that matters if you want kolaches or other popular items. One guest found kolaches sold out on several visits, so an early arrival helps. If you want a safe first order, start with the glazed donut or apple fritter. The cronut also gets a loud cheer from regulars, so it earns a spot on the first-round list.

The shop also works for a coffee-and-pastry visit, since guests pair coffee with donuts and sandwiches. If you want a fuller breakfast, the breakfast in a pita and croissant sandwiches look like solid bets. I do not see any seating details in the brief or reviews, so plan around a grab-and-go style rather than a long stay. That keeps the visit simple and focused on food.

Accessibility is clear from the listing. The shop has a wheelchair-accessible car park, a wheelchair-accessible entrance, and a wheelchair-accessible toilet. That makes the visit smoother for guests who need those features. For a first trip, I would arrive early, keep your order tight, and listen for the donut case like it holds the town gossip.

The place feels like a local routine spot, not a slow all-day hangout. Reviews frame it as a hidden gem with staff who help guests through the menu. If you want to talk donuts, the crew seems ready for it. Bring a friend, share a box, and join the little Jacksonville donut club.

How to get there

Address

11230 New Berlin Rd, Jacksonville, FL 32226, United States

Photos of Old Soul Donut Company

Show all photos (12)

Reviews of Old Soul Donut Company

What recent visitors say, and how the ratings add up.

4.8/ 5

Based on 443 reviews

Rating distribution

  • 589%
  • 45%
  • 32%
  • 22%
  • 12%
  • Danielle D.2026-10-21

    Great place! Homemade every day! Excellent donuts and the breakfast in a pita was simple but amazing!

  • Tasha L.2026-10-11

    I've only tried the donuts & kolaches. Both are delicious! The only issue is they never have kolaches available. I've been here three times in the last month (weekend morning) and they are always sold out.

  • Purposed G.2026-09-24

    These are absolutely delicious. Everything a donut should be. The glazed is melt in your mouth good; better than the old school Krispy Kreme. The apple fritter is perfect. My partner is an apple fritter man and he greatly approved. Just the right amount of crunch. Nothing was too sweet. I am not big on sugar. I try to watch my intake but I could easily down two or three of...

Show all reviews (9)
  • Sebastian P.2026-09-19

    dina josh and erin were very helpful and hospitable and helped with all the questions i had and the donuts were out of this world, im definitely coming back again

  • Shelby C.2026-09-19

    We got some croissant sandwiches, coffee, donuts, and an apple fritter! Everything was delicious and it's definitely a hidden gem. I've been here before but it was my first time taking my husband and he's super picky on donuts so you know it was good if it's approved by him!

  • TMGWH T.2026-09-05

    <br><br>OLD SOUL DONUTS. Y'all. <br><br>Can we please talk about the CRONUTS?! The cinnamon swirl buns. The bacon, egg & cheese tucked into a pita. The strawberry crunch. The blueberry. The sour cream donuts...<br><br>I mean, COME ON. <br><br>You never fail to amaze our taste buds -- and somehow, every time we come back, there's another little bite of magic waiting for...

  • Adam G.2026-06-01

    Old Soul Donut Company is a great spot for a breakfast sandwich, donut and a coffee. You can't go wrong with anything you order. The service is quick and friendly too. Stop in for some great breakfast.

  • Wdz K.2026-07-08

    I have been using this place with my TOO GOOD TOO GO App and like 9/10 times the mystery bag is awesome! Worth the price and variety. Great quality donuts! Also have other breakfast options which I have yet to indulge but they are always busy, so it's gotta be good right?

  • Joshua M.2026-06-29

    Great little donut shop! Fantastic donuts, some are bigger than your hand! I got a bunch of glazed and a few specialty donuts like an apple fritter and maple bar both of which were great. The staff is super friendly and very helpful. It's a little out of the way off new Berlin road around a bunch of warehouses and when I was trying to find it, I thought I had gotten...

How Old Soul Donut Company scores

Scored out of 10 from what reviewers say. Topics they do not mention are left out.

  • Coffee quality8/10
  • Food and pastries9/10
  • Service9/10
  • Atmosphere8/10
  • Value for money8/10

Frequently asked questions

What does Old Soul Donut Company serve?

Old Soul Donut Company serves freshly made donuts and coffee in Jacksonville. The menu also includes breakfast items and espresso drinks. It fits a quick stop or a morning treat.

What are the must-try items at Old Soul Donut Company?

Reviews point to the apple fritter, cronuts, cinnamon rolls, kolaches, samoa donut, chocolate frosted donut, maple donut, and apple cider donuts. The glazed donuts also get strong praise. That is a solid place to start.

Does Old Soul Donut Company offer breakfast food?

Yes. The menu includes breakfast restaurant items such as croissants, biscuits, pitas, wraps, and kolaches. The hash browns also appear in reviews, which gives the breakfast side extra appeal.

Is Old Soul Donut Company easy to visit for guests with mobility needs?

Yes. The shop has a wheelchair-accessible car park, a wheelchair-accessible entrance, and a wheelchair-accessible toilet. That makes the visit easier for many guests.

What are the hours at Old Soul Donut Company?

Old Soul Donut Company opens at 6:30 AM from Monday to Friday. On Saturday and Sunday, it opens at 7:30 AM. It closes at 12:30 PM every day, so morning visits work best.